Right of withdrawal

For consumers

If you buy the digital detailing kit as a consumer, you may withdraw from the contract without giving any reason within 14 days of the day the contract was concluded.

How to withdraw

Send us a clear statement of your decision to withdraw. You can write by post or email using the contact details below.

You can also submit your statement on this website. Review your details, then select “Confirm withdrawal”.

You may use the model form below. To meet the deadline, send your statement before the withdrawal period expires.

Refunds

For a valid withdrawal, we will refund all payments received from you without undue delay and within 14 days of receiving your statement. We use the original payment method unless expressly agreed otherwise. We charge no fee for the refund.

Immediate downloads

For paid digital content, your right of withdrawal may expire before the end of the withdrawal period. You must have expressly consented to performance beginning early and acknowledged that you lose your right of withdrawal when performance begins. We must also have begun performance and provided the contract confirmation, including those statements, on a durable medium in accordance with section 312f of the German Civil Code (BGB).

Model withdrawal form

You may complete the following form and send it to us.

Model withdrawal form
To Andreas Katikos, Im Rosenpark 18/2, 74366 Kirchheim am Neckar, Germany
Email: Andreas.katikos@googlemail.com

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the sale of the following goods (*) / provision of the following service (*):
Product or service:
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Date:
Signature of consumer(s) (only if submitted on paper):
(*) Delete as appropriate.